Clearly inspired by Tweetie while winking at the heritage left by Birdfeed, Icebird is a smooth-looking Twitter client that you won’t be able to use without thinking “Oh, this looks like _______” about most UI details or UX options. But is that a bad thing? Here’s my take.
The Icon
Let’s start with the application’s icon. There’s no easy way to say it: it’s pretty bad. I don’t mean that as in “bad idea”, I mean it as in “bad implementation”. It looks good when at 512px, but too many details on small graphics make them look… err… “complicated”. Icebird’s icon is a play on a birdhouse, an egg and cold/ice/snow. I get the idea but I’ll honestly say: it’s not “dock material”, in my humble opinion. I guess I’m just too used to Birdfeed’s *beautiful* icon and Tweetie’s simple yet smooth look. Add to that how the egg itself looks like a straight rip from Twittelator, and the birdhouse from, well, Birdhouse. Also, not so good antialias.
Bottom line: needs some icon looove. [1]
Inspiration
Now that we got the “bad” out of the way, let’s deal with more important stuff: the UI & UX. Like I said before, if you’ve used Birdfeed and Tweetie, it’ll all feel very familiar. The pull down to refresh, the single tweet view and user profiles are incredibly similar to Tweetie. The absence of a bottom switch bar and the timeline, conversation and direct message design/colors resemble the late (and sorely missed) Birdfeed. To be honest, after getting past the “What a rip-off!!” moment [2] I seriously enjoy having the best of both worlds in one client.
Gripes
I have a few gripes, one of them being the location of the reply button: top bar, on the right. When most actions are at the bottom (eg. conversation, retweet, favorite, etc…) I don’t get why the reply button is at the top. A bad move, from a UX standpoint but clearly easily fixable, should the developer realize it. *wink*
I’d also love to be able to add a “default” list to be opened when hitting Lists from the main screen. Not a huge deal, but I use a private list to keep up with some companies and individuals whom I like to check once in a while but would rather not have them in my main timeline.
On the search area, I didn’t see a way to delete a previously searched term. Not sure if it disappears later, but I’ve been in and out of the app a few times after searching for it and it remains there. I could’ve saved the search, if I wanted, but I didn’t, so…
The timeline “break” indicator (when there’s a gap between tweets) is not too good looking. Same goes for the “unread tweets” indicator on the username on the top left (the little star next to your username, indicating you have new tweets in another section, like mentions, direct messages, search, etc…). Again, these are things that can, and I’m sure will, be fixed/improved.
Customer Care
On launching the app one time, I decided I wanted to do something first and hit the home button, quitting the app mid-launch. On restarting the app later, I got an extremely cool dialog, telling me that they detected the app had crashed the last time it was launched and asking me wether I wanted to send an anonymous report to the developer, with an option to do so always or not now. These little details go a long way in showing that Icebird is backed by a serious developer, concerned about user satisfaction. I’ll be honest: customer support and service really mean a lot to me. I’m not one who needs support that ofter, being the geek I am, but small details that show me a business cares about me as a client mean a lot when I have to pay a recurrent bill/pay for something. After stuff like what happened with Birdfeed, this is a very sensitive point for me (and many others).
I haven’t needed to contact the developer for any reason so I can’t vouch for his direct support, but browsing his Twitter account, I see he’s alert and interacting with customers. That’s a good sign. On a side note, while writing this review, I tweeted about it and got a mention from the developer within minutes.
Feature Requests
A (personal) review couldn’t be complete without a few feature requests that I’d love to see implemented soon.
- Tweetie’s “pull-down-to-check-what-you’re-replying-to” feature
- Ability to delete a tweet
- “Mark all as read”, especially on Direct Messages
- Image uploading options (especially Flickr, including choice of default set).
- Cloud URL shortening integration (plus bit.ly, tr.im, etc…).
- Instapaper support [added in 1.0.1]
- Forward tweet (aka tweet link to tweet, with shortned URL preferably)
- Drafts
- Ability to set a default “list” or a way (not sure how) to have a “secondary timeline” be one of your lists (that would be brilliant!)
With these requests, I’m just confirming the potential of this app. Hopefully, some (or all!) of these features will make into the app… soon! :)
Updates
As I was wrapping this post, I noticed version 1.0.1 hit the AppStore. The changes include Instapaper support (which was one of my gripes), auto-refreshing (which I didn’t think was needed, but is welcome) and a few other fixes and features. Let’s hope they keep the pace up and add some of my feature requests as well… ;)
The question that might remain lingering is the most obvious one: is this app worth $3.99? For all the things I’ve said so far, I can’t say anything other than: heck ya! It’s a well designed app, catching on the best of other clients while keeping its own identity. Version 1.0 was already much better than a lot of other two-point-ohs out there and the developer seems to be keeping a good pace in its development.
My final remark goes to the developer: please don’t sell it! Keep on improving it but keep it yours. If you do sell it, don’t allow a change of direction or spirit. Stay on it, and own it. Please? :)
Now, if you haven’t already, go buy it!!! ;)
Disclaimer: I don’t (and won’t ever) do many product reviews. They always take me a *lot* of time, research and effort. I’m a perfeccionist and that sucks for reviewing. Having said that, I felt that given the recent news (Birdfeed’s death and Tweetie’s “gone official”) I could use an indie iPhone Twitter client and I think I found one I like. I’m not endorsed or sponsored in any way, shape or form. Also, don’t expect regular product reviews here. I’m just a geek who felt like he could give back some the community by reviewing this app in detail so others could find it, and enjoy it as much as I have.
Screenshots Gallery
Full Flickr Set: Icebird Review
Notes:
- I know a few *very* talented icon designers… Not saying that Elias Keppens is not talented, but he could use some general iPhone app icon guidance. Let me know if you need recommendations. :) [back to article]
- Not trying to bash on the developer here, but sometimes that’s the first reaction to features that are brought from other apps. The fact is there’s a really fine line between “inspiration” and “rip-off”… [back to article]