"The Reality Distortion Field was a double-edged sword for us. I’m pretty sure it was a big part of us raising $100m. It also obviously contributed to our complacency. If anything ever reached crisis point, Dave was always, always able to convince people that everything would be ok. I think at times this prevented us from actually taking problems as seriously as we should have."
Where Realtime Worlds went wrong, part 3 | Luke Halliwell’s Weblog
And people wonder why bootstrapped startups are the way to go… I guess 37signals really was right on the money (pun intended).